{"id":2620,"date":"2024-09-23T13:10:19","date_gmt":"2024-09-23T11:10:19","guid":{"rendered":"https:\/\/www.ceprasrl.it\/about-us\/politica-della-qualita\/"},"modified":"2025-10-17T15:11:23","modified_gmt":"2025-10-17T13:11:23","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/www.ceprasrl.it\/en\/about-us\/quality-policy\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"

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Our quality policy<\/h2>\n

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We a company founded in 1980 as a Chemical Analysis Laboratory, and in the following years we have expanded our activities with particular reference to consulting services aimed at industrial companies in terms of chemical safety assessment for health and the environment .<\/p>\n

We have two departments: one is the Chemical Laboratory for Sampling and Laboratory Chemical Testing on different materials, the other one provides consulting and regulatory services ervices and and we are specialized in chemical safety assessment for health and the environment<\/p>\n

Our approach is to offer integrated services while maintaining the dynamism necessary to be constantly updated on the regulatory obligations that companies in each sector have to face. We know that no two companies are the same and for this reason we set up our activities according to the specific needs of each of our customers.<\/p>\n

Our mission is to be one source solution for complying with the European regulations on manufacturing and using chemicals, disposing of waste and importing raw materials, end products.<\/p>\n

From January 2018 we are Accredited according to the UNI CEI EN ISO \/ IEC 17025: 2005 standard for the laboratory sector and iaccording to the UNI EN ISO 9001: 2015 standard.<\/p>\n

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General Conditions and Certifications<\/h4>\n

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Download our General Conditions of the Service<\/strong><\/p>\n

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Download the Quality Certificate <\/span><\/strong>ISO 9001<\/strong><\/p>\n

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Download the Certificate<\/span> ACCREDIA – 17025:2018<\/strong><\/p>\n

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Scarica le Prove Laboratorio Accreditate – ACCREDIA<\/strong><\/p>\n

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Our quality policyWe a company founded in 1980 as a Chemical Analysis Laboratory, and in the following years we have expanded our activities with particular reference to consulting services aimed at industrial companies in terms of chemical safety assessment for health and the environment .We have two departments: one is the Chemical Laboratory for Sampling […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2595,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Cepra S.r.l. e\u2019 un\u2019azienda fondata nel 1980 come Laboratorio di Analisi Chimiche, e che negli anni successivi ha ampliato le sue attivit\u00e0 con particolare riferimento ai servizi rivolti alle aziende industriali e sanitarie in tema di ecologia e sicurezza in ambiente di lavoro. Cepra S.r.l. e\u2019 quindi divisa in una sezione adibita a Laboratorio Chimico che produce Campionamenti presso i Clienti e Prove Chimiche di Laboratorio su diversi materiali, e un reparto che fornisce al Cliente Servizi di consulenza inerenti l\u2019ambiente di lavoro.\r\n\r\nL\u2019azienda ha come missione quella di coprire tutti gli aspetti della sicurezza e dell\u2019ecologia del lavoro, in modo da fungere da punto di riferimento per il Cliente per qualsiasi problematica inerente a queste tematiche.\r\n\r\nDa gennaio 2018 Cepra S.r.l. \u00e8 Accreditata secondo la norma UNI CEI EN ISO\/IEC 17025:2005 (aggiornata a settembre 2020 alla UNI CEI EN ISO\/IEC 17025:2018) per il settore laboratorio e secondo la norma UNI EN ISO 9001:2015 per l\u2019intera attivit\u00e0.\r\n

Obiettivi<\/strong><\/h2>\r\nLa Direzione vuole assicurare:\r\n
    \r\n \t
  • La soddisfazione del Cliente in conformit\u00e0 alle norme e all\u2019etica professionale<\/li>\r\n \t
  • Il continuo miglioramento sia del proprio sistema di gestione che del servizio<\/li>\r\n \t
  • Il miglioramento della standardizzazione e automazione delle Prove, con riduzione dei relativi costi<\/li>\r\n \t
  • La soddisfazione sia professionale che economica del personale di Cepra S.r.l.<\/li>\r\n \t
  • Il miglioramento continuo della sicurezza e della qualit\u00e0 del proprio ambiente di lavoro<\/li>\r\n \t
  • garantire una buona pratica professionale e della qualit\u00e0 delle prove fornite ai Clienti<\/li>\r\n \t
  • coinvolgere il proprio personale nell\u2019applicazione del sistema qualit\u00e0 implementato e nel suo miglioramento continuo<\/li>\r\n \t
  • che il personale di Cepra srl sia sempre responsabile nel rispettare l\u2019imparzialit\u00e0 del proprio operato<\/li>\r\n \t
  • mantenere l\u2019accreditamento ACCREDIA - L\u2019Ente italiano di accreditamento<\/li>\r\n<\/ul>\r\nPer raggiungere tali obiettivi la Direzione si propone di promuovere, sviluppare e supportare le seguenti attivit\u00e0:\r\n
      \r\n \t
    • Chiarificazione delle esigenze del Cliente mediante questionari e richieste dirette<\/li>\r\n \t
    • Selezione del personale secondo qualifica e professionalit\u00e0 documentata e provata<\/li>\r\n \t
    • Definizione di modalit\u00e0 operative che assicurino il mantenimento dei livelli di servizio definiti<\/li>\r\n \t
    • Verifica dell\u2019efficacia del servizio attraverso appropriate misure della qualit\u00e0<\/li>\r\n \t
    • Attuazione di azioni preventive e di controllo per evitare insoddisfazioni del cliente<\/li>\r\n \t
    • Continuo riesame dei requisiti del servizio e dei risultati conseguiti per individuare opportunit\u00e0 di miglioramento<\/li>\r\n \t
    • Formazione del personale<\/li>\r\n \t
    • Creazione di un impegno collettivo per la qualit\u00e0 all\u2019interno dell\u2019organizzazione di servizio<\/li>\r\n \t
    • Contenimento dei costi per le prestazioni e il livello di servizio richiesti<\/li>\r\n \t
    • Creazione di adeguati canali di informazione sia interni che esterni<\/li>\r\n \t
    • Prevenzione di effetti negativi indotti sulla societ\u00e0 e sull\u2019ambiente<\/li>\r\n \t
    • Identificare i fattori interni ed esterni che possono essere rilevanti per le proprie finalit\u00e0 e indirizzi strategici e influenzare la capacit\u00e0 del loto conseguimento<\/li>\r\n \t
    • Monitorare e riesaminare i fattori interni ed esterni.<\/li>\r\n<\/ul>\r\nPer assicurare il raggiungimento degli obiettivi la Direzione ha realizzato un Sistema di Assicurazione Qualit\u00e0 Aziendale conforme alle norme UNI EN ISO 9001:2015, UNI CEI EN ISO\/IEC 17025:2018 e ai documenti ACCREDIA pertinenti.\r\n\r\nLe Procedure (Gestionali e Operative) e le Istruzioni definiscono le modalit\u00e0 operative per l\u2019Assicurazione Qualit\u00e0 ed in particolare la Procedure gestionali definiscono l\u2019organizzazione, i compiti e le responsabilit\u00e0 del personale. La Politica per la Qualit\u00e0 viene resa nota a tutto il personale.\r\n\r\nLa Politica per la Qualit\u00e0 definita dalla Direzione deve costituire un costante riferimento per tutte le attivit\u00e0 aziendali.\r\n\r\nIl raggiungimento degli obiettivi prefissati sar\u00e0 possibile solo con l'impegno individuale di ciascuno e la consapevolezza che, oltre al \u201ccliente esterno\u201d, devono essere soddisfatte le attese e le esigenze del \"cliente interno\", vale a dire del proprio collega di lavoro.\r\n\r\nIl Presidente CDA Rev. 7 del 16\/11\/2023","_et_gb_content_width":"","footnotes":""},"class_list":["post-2620","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/pages\/2620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/comments?post=2620"}],"version-history":[{"count":0,"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/pages\/2620\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/pages\/2595"}],"wp:attachment":[{"href":"https:\/\/www.ceprasrl.it\/en\/wp-json\/wp\/v2\/media?parent=2620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}